Two of the world’s greatest ever entrepreneurs, one long since departed and the other still doing great philanthropic works, had many things in common while they were at each other’s throats as business rivals. One thing they had in common was to make challenging lives and professions less burdensome. And another thing they applied their mind to was the development of software packages that could be applied to every business environment imaginable. With the installation of systems such as the pharamcy ivr systems, there is one set of businesses that have certainly benefited.
This is the pharmacy business. The pharmacy business’s sole concern is the development and manufacture of safe to use pharmaceutical goods, as well as medical devices for patient’s use. These goods still need to be distributed through the correct and qualified channels. Finally, proper channels of communication need to be established with medical practitioners as soon as possible. This is good for business, but it is mainly all for the greater good of the consumer or patient.
The closest contacts occur between retail pharmacies, doctors and their patients. The software systems developed and installed are centralized to the retail pharmacy store. It is from here that designated pharmaceutical assistants or administrators are able to monitor and control incoming medical deliveries, generally initiated by the medical practitioner. The doctor is now able to submit is patient’s subscription online and direct to the retail store.
This cuts down on delivery times. Also, checks and balances are in place so that in the extreme case where prescribed medications have impacted patients negatively, stakeholders within and with due responsibility can initiate the necessary accountability. The retail pharmacy business is a highly competitive space. Software packages help the store proprietor to remain viable in this space.